First Aid Training Group Wins 2025 Business Excellence Award

At First Aid Training Group, we have always believed that exceptional service goes hand-in-hand with life-saving training. Now, we are proud to share that this commitment has been recognised – we are the winners of the 2025 Federation University Commerce Ballarat Business Excellence Awards in the WIN Network Customer Service Award category!

This award is more than just a trophy. It is a reflection of the passion, professionalism, and dedication our team brings to every class, workplace session, and event. Being recognised for award-winning customer service is an incredible honour, and we couldn’t have achieved it without the trust and support of our community.

For us, customer service isn’t simply about answering questions or taking bookings. It is about creating a supportive learning environment where every student feels confident, respected, and ready to take on real-world emergencies. From our public courses in Ballarat to onsite training across Victoria, our goal has always been to empower people with the skills and the confidence to save lives.

A big thank you

This win belongs to more than just our team. It belongs to our clients who continue to choose us, to the workplaces who invite us in to train their staff, and to the community that champions local business. Most importantly, it highlights the incredible trainers and staff who live our motto – Skills for Life – every single day.

What’s next?

We’re excited to carry this recognition forward as we continue to expand our services. Whether you’re looking to book a First Aid Course, arrange Workplace Training, or learn more about our Event Medical Services, you can trust you are working with an award-winning team.

This award is a reminder of why we love what we do, and a promise that we will keep delivering training and services that truly make a difference.

Keep up to date with First Aid Training Group here.